Forgotten Password?

About Ace Voip Hosted Pbx

The Ace VoIP Hosted PBX service meets the latest demands of small to medium businesses by offering a range of features usually found in only high end phone systems. Our Hosted PBX service provides an unbeatable combination of flexibility, cost effective deployment and low operating costs.


Ace VoIP helps to deliver businesses substantial cost saving benefits through reduced line rental and call costs. Customers can choose from a range of IP phones from the entry level workstation phone through to an advanced reception phone with detailed extension monitoring.

The Ace VoIP Hosted PBX solution also supports remote extensions which not only helps to deliver more convenience to your business but a range of cost saving benefits.


By combining an Ace VoIP Hosted PBX with the substantial cost savings offered by Ace VoIP and the fantastic on-going service and support provided by Ace Communications, it will ensure that an Ace VoIP Hosted PBX is the right choice for your business. Cut costs and make the smarter choice for your business today.

pricing: Ace VoIP Hosted PBX

  • Monthly Plan Fee
  • $49.95 per month
  • Extensions
  • 4
  • Port Existing Number
  • Yes
  • Reserved Numbers
  • 5
  • Local Calls
  • 10c untimed
  • National Calls
  • 10c untimed
  • Mobile Calls
  • 18c per minute
  • International Calls
  • refer below
  • Service Calls
  • refer below
  • Ace VoIP
  • Free
  • Automated Attendant
  • $12 per month, $150 setup
  • Additional Extensions
  • $11 per month per extension
  • Premium Features
  • $5 per month per extension

Enquire NowApply Now

Critical Information Summary

International Call Costs

Standard International call rates available online here.
All International calls incur a minimum charge of one minute.
Additional time after the first minute is charged in per
second increments.

Service Call Rates

Service call rates available online here.
* Timed Calls – Please note that all timed calls incur a
minimum charge of one minute. Additional time after the
first minute is charged in per second increments.

ace phones

Hardware pricing excludes delivery fee – standard delivery fee of $27.50 per item
applies, however discounts apply for multiple items sent to the one location.

ace Hosted PBX Key Features

Standard Features
  • 3 Way Call Conferencing
  • Web Based Administration
  • Caller Line ID
  • Blind / Attended Transfer
  • Call Parking
  • Call Hold / Call Waiting
  • Call Return
  • Call Pickup
  • Do not Disturb
  • Extension Speed Dialing
  • Individual Voicemail
  • Line Hunt
  • Multiple Location Support
  • Voicemail to Email
Premium Features

(all features included for $5 per month per extension)

  • Extension Monitoring (BLF)^
  • Push to Talk (Intercom)
  • Mobility License
  • Simultaneous Ring
  • Sequential Ring (Follow Me)
Optional Features
  • Automated Attendant (IVR)
  • Group Voicemail

^ Subject to available line keys.

Ace conference room options

The Ace VoIP conferencing solution supports up to 20 participants in a single conference room. The conference room can be used at any time and is provided at a fixed monthly rate with no per minute charges. Participants may connect to the conference room by dialing a local number from their capital city (excluding NT).

  • Conference 20
  • Conference 15
  • Conference 10
  • Conference 5
  • 20
  • 15
  • 10
  • 5
  • Number of
  • $50
  • $40
  • $30
  • $20
  • Monthly Fee

How does Hosted PBX work?

PBX is hosted virtually via a cloud server and operates through Voiceover Internet Protocol (VoIP). The phone system is connected to the internet, rather than a fixed landline which eliminates many issues of having a phone system on-site, such as downtime, limits on phone lines, and the physical challenges of static locations. A strong internet connection is recommended to ensure maximum connectivity when using Hosted PBX.

Features and benefits

Flexible location – Hosted PBX uses plug-and-play phones, so you can make and receive calls outside of the office.

No special equipment – You’ll just need an internet connection to get started, so there’s no messing about with complicated cables or installations.

Scale to suit your needs – Add lines as you need them, without having to bulk purchase upfront. As your business grows, you’ll only pay for the lines you use.

Optional extras – Tailor your hosted PBX to suit your needs. Select from premium paid features such as extension monitoring, push to talk (intercom), and simultaneous ring, or add an automated attendant or group voicemail.

High-quality calls – Make calls using the internet without sacrificing on call quality.

NBN-compatible – Hosted PBX is compatible with Australia’s growing NBN network, ensuring maximum speed and connectivity.

Cost-effective – Operate your phone lines via the internet, and save on additional fees such as connection charges, flagfall, and monthly phone bills.

Exceptional customer service – Ace Communications is Australian-owned and based, so our expert team is always on hand to support you.

Hosted PBX FAQs

What does PBX stand for?

Decades ago, businesses needed a special piece of equipment to run several phone lines in their office, which was known as a Private Branch Exchange (PBX). This provided a system of receiving multiple calls. Added features, such as call forwarding and transfers, were a popular selling point of PBX. These days, PBX systems have evolved to be more accessible, cost-effective, and flexible.

What is a hosted PBX phone system and how does it work?

Unlike the original PBX systems or traditional landlines, hosted PBX operates entirely online. The phone system is stored on a secure external server and is accessible via plug-and-play handsets or computer software. Hosted PBX uses the internet to manage and receive calls, giving you greater control over your business’ communications.

What is virtual PBX VoIP?

Voiceover Internet Protocol (VoIP) is the technology used to make phone calls via the internet, as opposed to traditional landlines. The use of VoIP for phone calls is far cheaper than having a physical landline installed, and avoids many challenges such as busy phone lines, additional costs, and static locations. Virtual PBX VoIP utilises the PBX system and the VoIP technology to create a safe, flexible, and secure tool to maximise the communication of your business.

Enquire: Ace VoIP Hosted PBX

To find out more about our hosted PBX plans and additional features, call our expert Australia-based team on 1300 ACE COM (1300 223 266).