Experience the Ace difference

About Ace Communications

We’re here to help your business stay connected

As an exclusively business telecommunications provider we’re here to help your business succeed. We value the opportunity to connect with you, to understand your needs and deliver premium solutions to help your business reach its goals.

Speak with an Expert

Delivering services Australia Wide since 2002

Our premium business services are available Australia wide.

Friendly Experienced Customer Service

Our customer service team are highly experienced and friendly, your business is more than just an account number.

Premium Business Services

As an exclusively business telecommunications provider we deliver premium business services.

Australian Based Team

We provide a business class customer service experience with our Australian Based Team.


Our History

A lot has changed since our first web site in 2002 and in the Australian telecommunications industry. What hasn’t changed is our dedication to our customers and focus on delivering premium business class services.

Since 2002 the range of services we have delivered Australian businesses is extensive. Internet services from dial-up and DSL through to NBN and Fibre. From landlines to business VoIP services and in more recent times we’ve enabled the hybrid work environment with the Microsoft Teams Phone System.

We constantly evolve to deliver business Internet and phone services that align with the dynamic needs of the Australian business market.



Our Founder & Managing Director

In 2002, Dale Munckton founded Ace Communications Group with a vision to deliver premium services with an unwavering commitment to customer service.

Dale’s journey to founding Ace Communications Group began in the 90s when he operated a BBS (Bulletin Board System) which then led to him working at an Internet Service Provider after High School.

As a genuine tech enthusiast, Dale is committed to staying abreast of the latest technologies to benefit the business market. His steadfast commitment to customer service remains, often seen responding to customer enquiries well into the evening.

As the President of the Narre Warren Berwick Business Group, Dale is passionate about small to medium business while assisting other business owners towards achieving their goals.

The name Ace Communications Group was inspired by Dale’s late Dad’s business – Ace Carburettors. The definition of Ace is what we strive for each day:

n. a very skilled person; expert; adept; an ace at customer service.
adj. excellent, first-rate; outstanding; top of trade.


Dale Munckton Headshot


We take Customer Service very seriously

We use a Net Promoter Score (NPS) for our Customer Service/Support Team to ensure we are delivering World Class Service. A Net Promoter Score can range from -100 to 100 and anything above 80 is considered ‘World Class’.

Ace Communications

I couldn't recommend Ace Communications more highly, I love that we know the staff we speak to when we call, and they remember us.

Geoff Snowden - People Motion