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January 8, 2021

How Do I Get a VOIP Phone Number?

While much has changed in business over the previous few decades, there have been constants. Your customers – and your relationships to them – are still central to your success, but how we form and maintain those relationships has been

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Network Switch
December 2, 2020

How To Choose the Best Internet Provider for Your Business

In 2020, businesses understand that their most valuable asset may not be their plant or equipment, or even necessarily their staff – but their data. How they gather, collate, move, manipulate, and deploy this data has become central to the

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November 27, 2020

How to Connect to the NBN

If you live in Australia, you’ve most likely heard of the National Broadband Network, or NBN, and its ongoing rollout across the country. This rollout is designed to replace the existing traditional networks, with the rollout mostly complete as of late

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ISDN shutdown
November 9, 2020

Everything you need to know about the ISDN shutdown

As of 30th of September 2019, the telecommunications industry in Australia officially commenced the decommissioning of the Integrated Services Digital Network (ISDN) services. With the ISDN shutdown, this digital network is being replaced owing to the National Broadband Network (NBN)

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Ace Communications Slider
November 2, 2020

The feature you should be using in Microsoft Teams

By now many of us are probably familiar with video conferencing tools thanks to COVID-19. Among the many options available, Microsoft Teams is deemed one of the most popular. This isn’t surprising considering Teams hit 75 million daily

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Ace Communications Slider
September 3, 2020

Microsoft Teams Phone System Licensing Requirements

2020 has seen a massive increase in the number of businesses using Microsoft Teams. Did you know that there is a licensing add-on to Microsoft/Office 365 that enables you to use Teams as your business phone system? This

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Can't get in touch with your telco
April 15, 2020

Can’t get in touch with your telco?

Trying to set-up new services or make service changes and having trouble reaching your Telco? Our entire team is Australian Based and ready to assist both existing and new customers. Our team is available on 1300 223 266 or

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Microsoft Teams Voice Calling Plan
April 14, 2020

Microsoft Teams Voice Calling Plan Launch

We’re excited to officially launch our Ace Microsoft Teams Voice Calling plan. Our Calling Plan can be used in conjunction with the Microsoft Phone system built into Microsoft Teams (appropriate Microsoft licensing applies). Further details online

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Ace Status Page SMS
January 17, 2019

Service Status Page

A reminder for outage / maintenance notifications to please visit our status page. You can also subscribe to be notified of any outages / maintenance via email/SMS.

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Ace VoIP Hosted PBX Music on Hold
January 17, 2019

Music on Hold

Included with our Ace VoIP Hosted PBX service as standard is Music on Hold. While default music is provided you can provide us with personalised music.

We are big fans of Beat Suite who have a range

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Dale Munckton - Managing Director of Ace Communications
November 12, 2018

The City of Casey Smart City Advisory Committee

We’re excited to announce that our Managing Director, Dale Munckton, was recently appointed as a member of The City of Casey Smart City Advisory Committee.

The committee has an advisory role and it

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