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Phone Numbers

Phone: 1300 ACE COM (1300 223 266) or 03 8689 9200

Email Contact Details

For further product information please contact our sales team online here.

For customer support please visit our Customer Support information page online here.


If you wish to lodge a complaint please email

All emails sent to our Support and Accounts team must be sent from the authorised email address we have on file.

Office Hours

Sales, Provisioning and Accounts Departments

Monday – Friday: 9.00am to 5.00pm AEST

Support Department

Monday – Friday: 9:00am to 8:00pm AEST

Saturday: 10.00am to 3.00pm AEST

Head Office Address

Ace Communications Group Pty Ltd
Suite 207, 65 Victor Crescent
Narre Warren VIC 3805

Postal Address

Ace Communications Group Pty Ltd
PO BOX 2088
Fountain Gate VIC 3805