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Ace 1300 and 1800 Phone Numbers

No matter how big or small your business is, 1300 and 1800 numbers are the best way to boost your professional image. These numbers come with a range of features and benefits that are much more effective than a traditional phone number while also driving customer appeal to your business.


An Ace 1300/1800 number provides a cost effective single point of contact for your customers. We offer a range of different configuration options and can combine your 1300/1800 number with an Ace VoIP Hosted PBX service or Microsoft Teams Voice Calling Plan to deliver functionality, such as an Automated Attendant to handle your inbound calls.

Pricing: Ace 1300/1800 NUMBERS

  • Connection/Transfer Fee
  • $49
  • Monthly Fee
  • $9.95 per month
  • 1800 Number
  • 1300 Number
  • 9.9c per minute
  • 6.6c per minute
  • Local Callers (10 minutes free for 1300 numbers)
  • 14c per minute
  • 12c per minute
  • National Callers
  • 19.9c per minute
  • 16c per minute
  • Mobile Callers

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Pricing is based on terminating your 1300/1800 number to an Australian landline or Ace VoIP service. If you wish to terminate your calls to a mobile number please contact us for pricing. All calls are billed in per minute increments.

1300/1800 FEATURES

1300 and 1800 phone numbers offer a range of features that allow for more effective management of inbound calls, creating a seamless caller experience for your customers. 

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  • Single point of contact for your customers
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  • Low inbound call costs
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  • Range of different configuration options
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  • Ability to combine your 1300/1800 Number with an Ace VoIP service for additional functionality
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  • Prompt response for call routing changes


When you combine your 1300 or 1800 number with our Ace VoIP service, you can benefit from additional features, such as professional recorded greetings, voice prompt menus and other redirecting options that are completely customisable to suit your business requirements.  


1300 – 1800 Numbers – Critical Information Summary

1300/1800 number FAQs

At Ace Communications we can set-up a new 1300 or 1800 number quickly for your business. When combining a 1300 or 1800 number with an Ace VoIP Hosted PBX Service or Teams Voice Calling plan we can offer a range of advanced features such as Automated Attendants and sophisticated call routing. Priced accordingly to meet the needs of your business, a 1300 or 1800 number with Ace Communications can help establish a national presence for your business.

Yes! Transferring your existing 1300 or 1800 number to Ace is a simple and quick process. By transferring your number to Ace you can enjoy the benefits of our cost effective plans and friendly Australian based customer service team.

It’s important to choose the right 1300 or 1800 number, you don’t want to change phone numbers in the future. Choosing the right 1300 or 1800 phone number is easy.

Decide on the prefix: 1800 numbers are free for the caller whereas 1300 numbers are charged at a flate rate. 

Decide on the type of number: There are 2 options here; smartnumbers or generic numbers issued from our 1300/1800 number pool. Smartnumbers incur an upfront fee starting from $250 and can be purchased through The Numbering System and transferred to Ace afterwards. A Smartnumber typically includes a catchy word or your business name, for example 1300 ACE COM. If you don’t require a phrase or word we can provide you a number from our 1300/1800 number pool.

1800 numbers provide the same features as 1300 phone numbers, with the only difference being the additional benefit of calls being made at no cost to the caller. In comparison, when calling a 1300 number the cost is split between the caller and business. Having a 1300 or 1800 number means having a single point of contact for your business and establishes a path for consumer attraction inside and outside your local area.

1300 and 1800 numbers are ten-digit Australia-wide business numbers that allow customers to be charged at a flat rate when dialling from within Australia.

1300 and 1800 numbers can be called from any service, including fixed, VoIP and mobile phones across the country. As these numbers are Australia wide, they don’t require an area prefix when dialling which usually ties you to a specific region, signaling to callers that you’re a nationally recognised organisation.