As an expert provider of telecommunications services to the business market, we take the time to understand the unique needs of each customer before providing a proposal.

The time frame for establishing a NBN Business service with Ace Communications can vary significantly, from just a few hours to weeks or longer. The time is dependant on if an appointment with a NBN technician is needed or if there is a lack of necessary infrastructure.

NBN Business Plans are primarily for small businesses with speed tiers from 50/20Mbps through to 250/100Mbps subject to NBN technology. NBN Enterprise Ethernet is premium high speed, symmetric Fibre with lower latency than a NBN Business plan. NBN Enterprise Ethernet offers scalable symmetric bandwidth ranging from 100Mbps to nearly 1000Mbps.

Yes, NBN Enhanced Service Level Agreements (eSLA) can be added to all NBN Business Plans (except for those on NBN Fixed Wireless). A NBN Enhanced Service Level Agreement (eSLA) provides priority support and quicker fault resolution with NBN.

Selected areas are eligible to upgrade from FTTN/FTTC to FTTP (Fibre to the Premises). If your premises is eligible, Ace Communications is a participating provider in the FTTP Fibre Upgrade program.

A router is required and we recommend a business grade router is used. In some cases a VDSL2 modem is required. Optionally Ace Communications can provide a Managed Router and WiFi solution.