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Monitoring Your Usage

You can track your usage through My Ace Account by clicking on Customer Login in the top right hand and corner of this web site followed by My Ace Account. You will need your My Ace Account login details which will be/are emailed to you at the time of connection.

Data usage allowance on ADSL connections is based on anniversary day meaning if your ADSL is connected on the 14th of the month you will receive a new allowance on the 14th of each month.

Data usage allowance on Mobile Broadband services is based on calendar month meaning you will receive a new allowance on the 1st of each month. The amount of data you are provided in the first month is pro-rata’d based on the day you connect, for example if you connect in the middle of the month on a 5GB plan you will receive 2.5GB of data in your first month.

As every customer has different Internet usage habits we suggest you use our Online Usage tool detailed above to help work out the best Internet plan for your needs. If you are unsure of the best plan for you based on your Internet usage habits please contact us on 1300 223 266 or