How to Connect to the NBN

If you live in Australia, you’ve most likely heard of the National Broadband Network, or NBN, and its ongoing rollout across the country. This rollout is designed to replace the existing traditional networks, with the rollout mostly complete as of late 2020. As NBN expands you might be wondering how you can connect to the NBN?

Here’s what you need to know. So, how does the NBN work? The network is made up of a multi-technology mix (MTM), including FTTP (Fibre to the Premises), FTTB (Fibre to the Building), FTTC (Fibre to the Curb), HFC (Hybrid Fibre Coaxil), FTTN (Fibre to the Node), Fixed Wireless and Satellite. This mix of technologies typically delivers an increase in bandwidth compared to ADSL. But the NBN doesn’t only bring changes to your Internet connection. Phone lines will need to be converted to VoIP (Voice over IP) and devices such as lift phones, EFTPOS machines or security systems, may need changing if they depend on the existing copper network to operate.

A question many businesses have asked is whether you need to connect to the NBN. The simple answer is yes. Once NBN is available in your area, you will normally have 18 months to switch to a NBN plan. At the end of this 18 months your existing copper line, ADSL and landline services will be shut down. This means that switching to NBN or alternatively a business grade Fibre service or equivalent is the only option for most Australian businesses. However, if you’re in a Fixed wireless or Satellite NBN area, your landline service won’t be cut off.

You should expect to receive written notice from NBN Co. once NBN is available to your address and additional communication from NBN Co. to advise when your current services will be discontinued. Our recommendation is not to wait and once NBN is available to commence migrating your business to the NBN network.

NBN requirements and connection types

You can check your address to find out if NBN is available to your area. This will also indicate what type of connection is available from NBN’s multi-technology mix, each NBN connection has different offerings in terms of speed. Once you’ve determined that you can receive NBN at your location, the next step is to discuss your service and plan options with a NBN service provider.

When either migrating to NBN or connecting NBN at a new location the below are some of the important points to consider:

– Is your existing modem/router compatible or do you require a new router?

– Is the expected NBN speed adequate for your business needs?

– What back-up/redundancy do you want in place if NBN have an outage (for example a 4G service)?

– Who will be making any technical changes to your network to utilise the new NBN service?

– Will there be any downtime if moving from an existing service such as ADSL?

– Is there any internal cabling required to connect to NBN and who will be completing that work?

– If you are moving your phones to a VoIP service what is the migration strategy in order to ensure service continuity?

Connect to an Ace NBN Business Service

Ace offers a range of NBN plans including the NBN Enterprise Ethernet (Fibre) service. You can review further information on the Ace NBN Business plans online here. Ace Communications supports all NBN connection types, except the NBN Sky Muster (Satellite) service. We pride ourselves on delivering high quality and reliable NBN services to the business market. All plans include a static IP plus premium service from our Australian based support team.

Still got questions? Not to worry. Our team of experts will be more than happy to guide you through everything you need to know about getting onto the National Broadband Network. Enquire online today.