How To Choose the Best Internet Provider for Your Business

In 2020, businesses understand that their most valuable asset may not be their plant or equipment, or even necessarily their staff – but their data. How they gather, collate, move, manipulate, and deploy this data has become central to the success of businesses across every industry in Australia.

As such, who you partner with to help access this data has never become more important. A stable, high-bandwidth Internet connection is now as vital to most organisations as the electricity that enables it, meaning that selecting an Internet provider is an important decision with long-term repercussions for the business.

Whether you’re building a business for the first time or relocating to new premises, take the time to make sure your team has everything they need to succeed. Read on and let Ace Communications walk you through how to choose an effective Internet provider for your business.

Start with your needs

Whether it’s raw materials, software, or an Internet service, a service delivered by a business partner needs to meet your business’ needs. As you would with any prospective new relationship, start the search internally – understand what your business needs to succeed that an Internet provider needs to deliver. How much bandwidth do you need? How many devices does the service need to support? Can the service handle the throughput required by your cloud-storage system? A good Internet service provider should be able to meet your business where it is, fitting smoothly into your existing infrastructure and supporting your current operations without requiring significant changes on your part.

Just as important as who you are is who you want to be. Changing Internet providers can be a complex process for a business – save yourself future stress by choosing a provider who has the capability to serve you now and into the future. Take the time to compare their offering against your expected needs 6, 12, and 24 months into the future – is this someone you’ll be able to rely on for consistent, effective service even if your staff headcount were to double or your customer base to rapidly expand?

Understand your options

With a vast number of companies providing NBN services in Australia, your business has a significant choice when it comes to selecting a plan and a provider. Between different providers, plans can differ sharply at the most basic level, offering speeds from as low as 15Mbps to as high as 1000Mbps in Fibre-serviced areas and data allowances from a few hundred gigabytes to unlimited. Bear in mind that listed speeds are simply theoretical, and real-world upload and download speeds will be affected by a range of factors including network congestion, the configuration of your network, and distance from a router if using a wireless connection amongst others.

While ensuring that you have enough bandwidth and speed is vital, your business has different needs than a residential customer. With most providers offering packages to suit a broad spectrum of business needs, the most crucial factors to consider are often below the headline.

For a business that relies on the Internet for their business to function, how a provider supports them is just as if not more important than the technical details of the service. How rapidly are technical assistance and customer support available and what redundancy options can be put in place? These questions can help ensure you choose the best provider for your needs, helping guide you towards a partner who will truly support your business’ growth.

Check for inclusions and extras

An Internet connection is essential to your business, but for most organisations their needs don’t end there. Many providers offer a range of additional features and services alongside your Internet plan, some included in the base monthly cost and some for an additional charge.

These additional features can vary widely, from static IP addresses, 4G back-up for redundancy through to business VoIP services such as SIP Trunk Plans or VoIP Hosted PBX Phone Systems.

Make the informed choice

As construction of the NBN has progressed, we’ve seen dozens of service providers spring up in the last few years, offering much to businesses. But bear in mind that you don’t need promises, you need results. The right Internet service provider can enable your success on multiple levels, providing the capabilities and the features your business needs to do its best work.

Ace Communications has nearly two decades of experience supporting the Australian business community, providing a range of VoIP and Internet services coupled with industry-leading technical support. From high quality and reliable NBN plans including static IPs by default to NBN Enterprise Ethernet and Fibre services leveraging the latest technology to keep businesses connected at speeds up to 1000Mbps. We deliver the services Australian businesses need to grow and make full use of their online presence.

If you’re moving office, establishing a new location, or starting a new venture, we want to hear from you. Our team will be happy to discuss your needs with you, tailoring a custom Internet solution for your needs that deliver the reliability and cost-efficiency you have been looking for.

Start a conversation with one of our experts to find out how we can help your business. Our team will be more than happy to guide you through everything you need to know about getting onto the National Broadband Network. Enquire online today.