Ace Voice (PSTN/Landline)

Ace Voice is our PSTN/landline service for those looking to bundle their line rental all with one provider. By bundling your line rental with your Ace ADSL and VoIP service we make your telecommunications simple and easy.

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 Type of Call

Call Charge

Flagfall

 Local Calls
18.5c flat fee
N/A

 Long Distance Calls
12c per minute
15c

 Call to Mobiles
33c per minute
15c

 Calls to 1300 Numbers
 (10 digit 1300 numbers)
33c flat fee
N/A

 Calls to 13 Numbers
 (all 6 digit 13 numbers)
33c flat fee
N/A

 Calls to 13, 12, 190
 (all 4 or 5 digit numbers, eg. 13221, 1221, 1902)
Standard Telstra Rates
Standard Telstra Rates

 International Calls
From 20c per minute
15c

Additional Charges

 Mandatory

Fee

Line Rental (Residential services)

Line Rental (Business services)

$31.95 per month

$39.95 per month

 Optional – Line Connection

Fee

A working telephone socket exists from a previous connection and a Telstra technician is not required to visit the premises.

A previous telephone service existed at the premises and a Telstra technician is required to visit the premises to reconnect existing suitable cabling at the distributor and/or the first socket

New telephone line connection where a telephone service has not previously been connected at the premises OR line connection with a technician visit where cabling work is required.

$59 once off


$125 once off



$299 once off

 Optional – Other

Fee

Silent Number

Message Bank

Easy Call Control

Calling Number Display

Fax Duet

Line Hunt Set-up or Alteration

Line Hunt Monthly Fee

Number Held for Call Diversion

Number Redirection – Ongoing

Telephone Handset Rental

$2.95 per month

$5.99 per month

$3.30 per month

$5.99 per month

$5.99 per month

$46.20 once off

$2.95 per month

$24.95 per month

$20.00 per month

$2.99 per month

Important Information in relation to Priority Assistance for Residential Customers

Priority Assistance is a service designed to help persons with diagnosed life-threatening medical conditions who depend on a reliable home telephone service to be able to call for assistance when needed. Priority Assistance customers are entitled to faster connection and fault repair of their telephone service and a greater level of reliability.

Our wholesale PSTN/Landline supplier is not a participant in the Priority Assistance scheme and as a consequence we are unable to offer this service. If you do require this service due to a diagnosed life-threatening medical condition please seek an alternative supplier for your PSTN/Landline service.