Transferring or connecting your business landline/s with Ace is simple, we ensure you don’t have to go through the pain of dealing with a ‘large telco’ for your landline requirements.
* Flagfall of 15c applies for all timed calls and calls billed in one minute increments. Full International call rate list available online here.
All additional services such as silent number, message bank, fax duet etc. are charged as per standard Telstra rates.
|Connection Fee Charges||Fee|
|A working telephone socket exists from a previous connection and a Telstra technician is not required to visit the premises.||$59 once off|
|A previous telephone service existed at the premises and a Telstra technician is required to visit the premises to reconnect existing suitable cabling at the distributor and/or the first socket||$125 once off|
|New telephone line connection where a telephone service has not previously been connected at the premises OR line connection with a technician visit where cabling work is required.||$299 once off|
Critical Information Summary
Important Information in relation to Priority Assistance
Priority Assistance is a service designed to help persons with diagnosed life-threatening medical conditions who depend on a reliable home telephone service to be able to call for assistance when needed. Priority Assistance customers are entitled to faster connection and fault repair of their telephone service and a greater level of reliability.
Our wholesale PSTN/Landline supplier is not a participant in the Priority Assistance scheme and as a consequence we are unable to offer this service. If you do require this service due to a diagnosed life-threatening medical condition please seek an alternative supplier for your PSTN/Landline service.